When a car develops trouble near fast-moving traffic, the first priority is people’s safety. A tow request comes after immediate hazards are addressed. No general checklist can account for every roadside situation; follow emergency responders’ directions.
Make the situation visible
Texas DPS advises drivers with a breakdown to get as far from the traveled roadway as possible and turn on hazard lights. Only move the vehicle if you can do so safely. If it is stopped in a travel lane, there is an injury, fire, or another immediate danger, call 911 and explain the location.
Avoid creating another hazard
Do not stand in traffic, cross a highway to identify an exit, or attempt a repair where passing vehicles put you at risk. Your safest position depends on the scene. Tell the dispatcher if you cannot safely exit or if the vehicle is exposed to traffic, and follow the guidance you receive. If you must exit and can do so safely, use the side away from traffic.
Give a useful location
When it is safe to make the call, report the highway name, travel direction, nearby exit or mile marker, and whether the vehicle is in a lane or on a shoulder. Share what you can identify from a safe place; do not approach traffic to get a better photograph. Keep your callback number available.
Describe the vehicle and the destination
Tell the towing operator the year, make, model, and what happened. Mention damage, locked wheels, missing keys, low clearance, or electric/hybrid power. If you already have a repair shop in mind, give the address and receiving arrangements. Confirm availability, price, equipment, and the pickup plan directly.
Husam’s Towing LLC can discuss non-emergency towing availability in DeSoto and nearby communities at (682) 407-9092. An online form does not dispatch a truck; use 911 for immediate danger.